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Rachel Clapp Miller

Blog Feature

Categories: Competitors

Never Lose to No Decision: How to Work with Your Sales Reps to Get Prospects to Act

In many sales organizations, the competition against “No Decision” is more fierce than it is against an actual company selling a similar solution. Sometimes when you’re going up against an established solution or the status quo, getting a prospect to invest and act can be an uphill battle.

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Blog Feature

Categories: Competitors

Losing Business to Competitors? Avoid This Critical Mistake

Having an organizational understanding about what makes your solution better and/or different than the competition is critical to having a consistent customer-facing message that enables the business strategy at the point-of-sale. Even if they have the best product on the market, many sales organizations struggle with enabling their sales team to effectively articulate why they're different than the competition in a way that has meaning to the buyer.

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Blog Feature

Categories: Sales Messaging  |  Sales Process

How to Use Differentiators to Influence the Sales Process

Enabling your reps with the ability to articulate your differentiation in a way that has meaning to the buyer can be the one thing that makes the difference between meeting your revenue goals or continuing to struggle in your sales organization. As a sales leader, you are ultimately responsible for the number. It's up to you to make sure your reps, front-line managers and everyone who engages with customers are crystal clear on what makes you different from the competition.

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Blog Feature

Categories: Sales Discovery Process

Give Your Reps the Ability to Have Value-Based Sales Conversations

The sales conversation is such a critical component of the sales process, we call it "the moment of truth." It can often make or break an opportunity for a lead to move further along in the process. When sales organizations are struggling with making revenue numbers, the problem may lie in what your salespeople are saying to a potential customer. Do any of these challenges sound familiar?

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Blog Feature

Categories: Sales Messaging

What's the Meaning of Command of the Message?

If you've never been through a Command of the Message engagement, it's difficult to understand what commanding the sales message really means and how your organization achieves it. We write and talk a lot about having Command of the Message® because we believe that without it, no sales organization can thrive in a competitive environment. Command of the Message is the hallmark of a high-performing sales team.

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Blog Feature

Categories: Competitors  |  Sales Messaging  |  Sales Transformation

The Four Essential Questions Every Sales Organization Must Answer

Leading a sales organization that hits its number repeatedly is a difficult and complex task. You are probably living these intricacies right now – complex solutions, gaps in your sales team, multiple buyers, product/sales/services not on the same page – Sound familiar? We’ve seen it time and time again. Truth is, the challenges you’re dealing with are common and sometimes, taking the first steps to solving them isn't all that complex.

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