Categories: Sales Kickoff | Sales Leadership | Sales Training Initiative
The sales kickoff (SKO) is where you the stage for what’s coming, explain what’s changed and chart the path for success in the next year. But let’s get real. Rallying the troops and rah-rah speeches are great, but they are not what helps land high-value accounts or meet the growth imperative. Moving the needle comes by taking direct action on the day-to-day selling motion. The top performers on your revenue teams appreciate nothing more than having obstacles removed from their path. Clear the runway for them to go after and successfully land high-dollar targets by making efficiency an overt theme across your SKO. In a conversation with John Kaplan on the Revenue Builders Podcast, Tenable COO Mark Thurmond refers to this leadership function as Removing the Friction. In this clip, Mark breaks down how he approaches these conversations and digs into the nuts and bolts of removing roadblocks that impede productivity:
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Categories: MEDDICC | Sales Qualification | Sales Transformation | Selling Technology
With funding comes responsibility. In the SaaS world, you don't have time to wait. The global SaaS market is growing more rapidly than even optimists projected (18%), and we’re right at the center of it. Over half of the SaaS firms in the world are located in the US.
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Categories: Product-Led Growth | Sales Leadership | Sales Messaging | Selling Technology
The product-led growth (PLG) era marks a disruption in how SaaS companies interact with customers. A good working definition of PLG is that the product itself is the vehicle for acquiring, retaining, and expanding customer accounts. PLG companies share some characteristics. First, their solution is a significant upgrade from the previous status quo. Second, freemium or open-source versions usually feature a frictionless (meaning minimal human interaction) customer experience. Not every company has these characteristics. But the reality is that customer expectations have shifted, and the most successful companies in today’s B2B tech market are borrowing from the PLG model in order to satisfy the demand for a frictionless approach to customer engagement. Whether your company drives revenue from more traditional sales-and-marketing-led efforts or has a purely PLG-driven approach, the fundamentals of selling SaaS Solutions remain the same. Organizations get ahead of competitors by:
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Categories: CRO Best Practices | Sales Leadership | Sales Training Initiative | Sales Transformation
For revenue team leaders, no objective looms larger or more urgent than meeting aggressive revenue goals and satisfying the growth imperative. Recent studies show that the average tenure of CROs in SaaS startups lasts between 1.5 and 1.9 years. For commercial CROs, the average tenure jumps to two years, but the point remains: if you want to make a splash, there isn't time to spare.
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Categories: Customer Success | Differentiation | Sales Leadership | Selling Technology
Customer Success (CS) is a critical component of a successful customer engagement process. Growing revenue requires your organization to be cross-functionally aligned on buyer value and solution differentiation before and after the sale. Capturing that value after the initial deal is essential for driving recurring revenue and expansion opportunities within accounts. Fostering alignment between the traditional sales organizations and your CS team is one way today’s top B2B SaaS and Tech firms gain an advantage in a competitive marketplace. When CS is able to maintain continuity through handoffs and convey value through the post-sale stages of the customer relationship, organizations reap the benefits of high renewal rates, reduced churn, and increases in Net Retention Revenue. For revenue team leaders selling HiTech solutions, we’ve designed this leader playbook for improving CS execution. Dig in for more strategies and thought leadership from leaders who’ve built and leveraged elite CS teams.
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Categories: Front-line Managers | Sales Coaching Tools | Sales Leadership | Talent Management
Top sales teams differentiate themselves with a proven system for finding and attracting elite talent. But landing strong candidates is only the first step in the journey. The best organizations know how to retain sellers with the most potential and ensure they’re positioned to perform and excel as they advance up the ranks. Making the move from sales rep to manager is a common career pathway. Some individuals may not be ready for this transition today, but could become ready with time and development. Others may prefer to remain as individual contributors. Learn to recognize the difference so that you can make wise choices in offering promotions. Support your entire team by using the following tips to identify management potential and lay the foundation for new manager success. Here are six attributes to look for in sales manager candidates:
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