Effectively coaching your salespeople through the customer conversation can mean the difference between a great win and a lost opportunity.
Sitting in on sales calls can help you, as a sales leader, reinforce new methodologies and coach your reps to continually uncover customer needs and attach their solution to the largest business issue. When debriefing a sales call:
- Always ask your reps to explain how they performed before offering your own feedback.
- Discuss two things that went well and two areas to improve during the next call.
Providing constructive and consistent feedback is a critical part of coaching your sales reps to success. Click
through the SlideShare below for six easy questions that will help you debrief the call with your rep.
