What happens when a rep gets a question they can't answer? Live Assist sits quietly in the background of the call and, the moment a rep gets stuck, surfaces exactly what they need to say — pulled from your playbooks, your Value Framework, your knowledge base.
It's aware of past conversations and fully configurable so it steps in where you want it to and avoids areas you don't want rep coaching. It's like having a manager with your rep on every call.
