Doug Gilkey, VP of Sales, Manufacturing
The Command Center accelerates adoption by giving your reps, managers and executives 24-7 access to content, tools and resources that support your engagement. One of biggest roadblocks to sales success is the ability for leaders to reinforce concepts, while trying to hit their revenue numbers. That's why we built this platform to provide short, practical learning opportunities that drive results.
It’s not an LMS. It’s Force Management On-Demand. 24/7 Access to the best digital courses, content, and coaching to support your Force Management engagement.
Hear how the platform helps sales enablement and sales leaders drive reinforcement. Watch the video.
The Command Center is built to support engagement with Force Management during, after, and between engagements. The application provides a robust mechanism for testing, evaluating, coaching, and developing skills sets among all levels of the sales organization. Depending on how you set it up for your organization, salespeople can also record video and audio within the platform, providing the ability for them to practice and for managers to coach to success.
With our reporting dashboards, we can also help you assess how your teams are preparing for the roll-out and perhaps more importantly, how they’re adopting, internalizing, and then applying the critical skills following the training.
Provides an ecosystem for applying the methodology to your pipeline and moving opportunities forward.
Mike Troaino, Former CMO, Actifio
While we prepare for the roll-out of the methodology to your teams, the Command Center helps to provide an overview of the methodology for all participants. During this stage, we also distribute pre-work for kickoff and workshops as well as communicate training priorities.
The platform's approach to short, consumable content means busy team leads can prepare and know what to expect for the kickoff and workshops. In addition to maximizing time during the in-person training, this fluency helps to ensure alignment across the executive team and key resources who will be involved in the engagement.
The Command Center provides all training participants access to any exercise prep and additional explanation to ensure that any in-person training exercises are understood and effectively prepared (e.g., role plays).
Through the platform, front-line managers are also are provided with ways to “lead from the front” during the training session and how to be effective directly following the delivery roll-out to their team members. We find that equipping the front-line managers with tools and resources before training is the lynch pin to success after training.
During adoption, the Command Center provides a single location for all participants to access sales consumable reinforcement content and begin applying the core principles to live opportunities. Content is delivered in short, digestible snippets and may be in the form of videos, learning modules, podcasts or blogs.
Managers have a dashboard for tracking participation and completion of activities and courses to ensure adoption is taking place. They can also assign specific courses and content as part of a tailored Individual Development Plan.