Thirty days into the CEO job, Bob Darbelnet’s first board meeting opened with a question about where he planned to take the company. His answer was “I don’t know yet. I’m still listening and learning.” It’s one of nearly 100 lessons in The CEO’s Playbook, from a leader who started out driving a road service truck in Quebec and went on to run AAA. With John McMahon and John Kaplan, Bob explains why rolling out a new strategy in your first 90 days backfires, what separates a strong board member from a passive one, and why your old playbook has to stay behind when you step up.
Bob Darbelnet is the former President and CEO of AAA, has served on 17 boards across the U.S., Canada and Europe, and wrote The CEO’s Playbook: Leading from the Boardroom to the Breakroom, which he shares free on LinkedIn, one chapter a week.