We often say that opportunities are won and lost on effective discovery. It's difficult to close a high-value deal if you haven't clearly uncovered the business pain to which to tie your solution. However, one of the most-often overlooked components to executing a great discovery call is to finish strong.
We wanted to make sure you caught this video of Brian Walsh going live on our Facebook page last week. He talks through some best practices for identifying next steps in the meeting. The video is part of our new video/live series on the Force Management Facebook page. Every week, members of our delivery team are sharing some of their best practices on having "command of your message."